The use, purchase or rental of the products and / or services offered on www.tiralahilacha.com implies acceptance of the following terms and conditions of sale.
Purchases made on this website are subject to the regulations.
Prices of all products shown in www.tiralahilacha.com are TAX included.
Shipping costs are not included in the price of items. Described conveniently displayed on the web and be paid by the customer. Please check terms and conditions here
These general conditions governing access to and use of the website www.tiralahilacha.com that makes freely available to Internet users in order to provide information about their products, services and prices. Access to it implies acceptance without reservation. The viewing, printing and download parts of web content only and exclusively if done with the sole purpose of obtaining information for personal and private use. Commercial use or distribution, transformation or public communication purposes is expressly prohibited.
The totality of this website (texts, photographs, logos, buttons, files, color combinations, structure and presentation of its contents) is protected by Spanish and international laws on intellectual property. Total or partial reproduction of this website and any of its contents without express permission is expressly prohibited written www.tiralahilacha.com Company
www.tiralahilacha.com reserves the right to modify the commercial offer of the website at any time and keep their content updated without bound to ensure full update.
www.tiralahilacha.com assumes no liability arising from the provision or content of third party links referred to in the website www.tiralahilacha.com, excluding any responsibility for damages of any kind caused to the user.
The user and / or client www.tiralahilacha.com agree at all times to provide truthful information about the requested data in different forms and / or requests for information, registration or purchase.
In the event of sale or marketing of our website that require the buyer to have a certain age according to the law of their country of origin, the purchaser should declare that has this requirement to formalize the sale.
The user and / or client states under its strict liability that is older and that all information and personal data provided is accurate and conforms to reality and legality. The exception for purchases at this site, customers under 18.
The items on display in www.tiralahilacha.com be available for sale until stocks last.
-The Deals are properly marked and identified as such. Its validity is effective while on your screen. Such offers may be modified or canceled without notice
-The www.tiralahilacha.com liability for the products supplied is limited to the amount thereof; the user or consumer waiver of any responsibility for any other reason in case of dissatisfaction with the products purchased from this site.
www.tiralahilacha.com may amend the General Conditions at the time it deems appropriate.
Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of Spain. Any dispute concerning the interpretation or execution of these general conditions of sale shall be the exclusive jurisdiction of the courts of the Balearic Islands (Spain).
www.tiralahilacha.com offers its customers the opportunity to choose among several different payment methods:
Bank Transfer: You can make a deposit or bank transfer from your own bank account that our company has opened in the Bank (will be sent in your order) To expedite the delivery of your order must send proof of your income from E -mail to firstname.lastname@example.org
It is essential to indicate the number of your order to make the transfer in order to identify your payment.
Credit card (through PayPal and Redsys):
You can pay for your purchases with your credit card Visa or Master Card. To do so Paypal's secure platform which will be used for the payment, you will be asked a series of basic data.
Payment by Paypal: For your safety and speed, this system known worldwide is one of the most widely used today in Internet sales. To pay for their purchases through this system must have a Paypal account and revenues should be addressed to email@example.com. Www.paypal.es For more information visit or contact us.
Tiralahilacha reserves the right to send orders by the most appropriate means of transport at any time at its discretion.
Shipping costs are not included and will be paid by the customer. These costs are shown on the website and will appear properly detailed. Shipping charges are automatically calculated by destination and amount.
The delivery of the order is estimated at a maximum of 5 working days (Saturdays, Sundays and holidays excluded), since the status of your order is listed as ongoing preparation, which may consult my orders section of your account . Delivery times given are for guidance and www.tiralahilacha.com endeavor to respect them; however, being a service offered by third parties, the delay does not imply the cancellation of the order or any compensation.
The products sold on the website www.tiralahilacha.com granted the right of withdrawal within 14 days of receipt of the order, provided that they are in perfect condition and are unwashed, has not been opened, and are returned in their original packaging and labeling; after this period we will not accept returns. If the customer is not completely satisfied or have changed your mind regarding the product within 14 days from receipt of order, you can request a refund of the purchase by notifying E-mail to firstname.lastname@example.org, using the attached document in the order (used as RMA) and must be refered to our warehouse with all expenses paid in their original packaging. In the case of not fulfilling these conditions upon receipt of the merchandise in our stores, the package will be returned to sender freight devido it.
To this end, we will contact with you and in order to facilitate the return of the product, using proposed currier or agreed, with a choice of private transport company or certified mail.
In case of defect or manufacturing defect, shipping charges and pick up of goods will be in charge of Tiralahilacha and following the steps described previously.
All orders are inspected and photographed before packaging and subsequent shipping, to offer the maximum quality and control our quality control service. In the event that the product has been opened and the client will detect a manufacturing defect or error in the shipment preparation (and only in these cases) www.tiralahilacha.com may authorize by return mail postage due, must be attached in sending a copy of the authorization document. Once received the material in our warehouse and checked by our quality control personnel, the payment will be made, if applicable.
There will be no refund if the product has been used beyond the mere opening of it or if it has been damaged, so you should be careful with the products while they are in their possession and return in the same state as they were received.
In any case, only will be returned the amount corresponding to the purchased items and never corresponding to shipping costs amount.
Neither changes admit sections:
Products of the Promotions section, books, magazines and special custom items.
The Gift Card is a bearer document. The holder of the Gift Card will be solely responsible for its use and custody. In case of loss or theft, the Gift Card will not be refunded or exchanged under any circumstance. In such cases, the presentation of the purchase ticket and / or the proof of payment of the Gift Card will not give the right to the exchange or refund of the Gift Card. The Gift Card grants exclusively to its holder the possibility of acquiring, depending on the balance existing in it, one or more items that are currently on sale at www.tiralahilacha.com. Therefore, the Gift Card can not, under any circumstances, be exchanged for money or exchanged for gift cards or similar instruments (see gift vouchers, credit cards, promotional codes, among others). The value of the Gift Card is the moment of its purchase / activation and it has no expiration date / expires after 10 years from the date of shipment. In no case will be returned to the holder of the Card the existing balance in it, either in cash or by any other means of payment. The Gift Card is for single use and items purchased by gift card only allow changes for other items. The resolution of any conflict, dispute or divergence that may arise in relation to the Gift Card will be resolved in accordance with the provisions of Spanish law and will be submitted to the Courts and Tribunals of Barcelona with express waiver of any other jurisdiction that may be applicable. If you have any questions about how the Gift Card is used, you can find our FAQ's here.
For your safety, always open the package in the presence of the carrier and then in writing on the delivery note that accompanies each order, the deficiencies found.
For changes size or color, we recommend a new model, or color order to change as little as possible to delay the enjoyment of your garment.
Previously should receive confirmation of the after-sales department has. It will give you a code to validate the return and exchange to the amount of your previous purchase for your new product.
Note that since meanwhile sending, receiving, and product control, and shipment of its new order, it may take more than 15 days.
Once we receive your return and inspect its status, the amount of your purchase, in the same conditions and price the order was placed and after deducting the amount of the collected amount of the merchandise by our carrier is credited to your account .
During the Organic Outlet Festival all the prices of the Outlet collections already have extra discounts so it will not be possible to accumulate other discounts or promotions (such as free shipping or newsletter discounts, for example) during the duration of this Festival .
All orders are packed by hand with care, and for this reason, and due to the extraordinary volume of these days, your order may take a little longer to arrive. Please be patience, you will receive it soon. ;)
If you want, you can subscribe to our newsletter and we will inform you of upcoming events and new collections.